FAQ
Frequently Asked Questions
Have questions? We're here to help!
1. What is SK-Medical?
SK-Medical provides reef-safe dive care, ocean skincare, wellness essentials, and professional medical equipment — built from real emergency medical and dive experience.
2. Are your products reef-safe?
We design our ocean care products with reef responsibility in mind and avoid ingredients known to harm marine ecosystems. We are committed to safer choices for divers and the sea.
3. Who are SK-Medical products made for?
Our products are developed for divers, snorkelers, water-sport enthusiasts, coastal communities, and anyone living an active ocean lifestyle.
4. How do I use Divers Drops?
Divers Drops are intended as part of a post-water ear-care routine. Always follow the usage instructions on the label. If you have ear pain, infection, or medical concerns, consult a healthcare professional.
5. What is OceanSilk Remedy used for?
OceanSilk Remedy is designed to soothe skin discomfort after marine exposure, such as minor irritations from saltwater or ocean contact. For serious stings or allergic reactions, seek medical care.
6. Do you ship nationwide in the Philippines?
Yes — we offer shipping within the Philippines. Delivery times and rates may vary depending on your location.
7. Do you offer wholesale or reseller partnerships?
Yes. We work with dive shops, resorts, instructors, and ocean-focused retailers.
Please visit our Retail Partners page to apply.
8. How can I contact SK-Medical?
You can reach us anytime through our Contact page or by email. We aim to respond within 1–2 business days.